Everything is working as it is supposed to be working.
When your telephones don’t work, follow these steps:
Remove the power cable from your router for 10 seconds and plug it back in. Your internet connection will update and your phones will register again. This is the solution to most problems.
Remove the power cable from your phone for 10 seconds and plug it back in. When you have a wireless handset, remove the power from the base station.
If the above doesn’t work, just check our support pages, or give us a call at 030 7262 10999. We will fix it together.
If your internet connection at home or in your office doesn’t work, you can always use the Voys app, or call transfer on your mobile phone.
Just download the Voys app, login with your user name and password and set your availability to your mobile number or your Voys app. You won’t have to miss any incoming calls.
To answer all your questions.
For some personal support.