Cookie settings

At voys.de we use essential cookies and marketing cookies. The essential cookies can not be switched off. These are analytics that help us understand the behavior of our website visitors. Through this information we optimize the user experience for our visitors. 

We also use marketing cookies. These cookies can be switched off: just swipe the slider below to the left and we won’t load any marketing cookies on your computer. We use marketing cookies to analyze and optimize our marketing efforts. 

Analytics Cookies

Marketing Cookies

Data protection & cookies

Voys respects your privacy and complies with the relevant legislation to process your data. This privacy statement will help you better understand how we handle data. Personal data from our customers and visitors to our website will be processed diligently and confidentially.

Your personal data

Voys processes personal data when you use our products or services. We also process your personal data when you have provided it in direct contact with our organisation in order for us to handle a contract or payment, to send news updates and alerts, or to contact you directly about (requested) information regarding our services. We will not provide your personal data to third parties unless legally required to do so.

Opt-in & opt-out for commercial communications

Voys has an opt-in system for news updates and will only include you in our database for when you have actually registered yourself and included your email address for these types of communications. If you do not wish to receive news updates or other non-personal commercial communications from Voys any longer, you have the ability to opt-out at any time. You can do so via the opt-out link that is always included in our commercial communications or by contacting us at hello@voys.de.

IP addresses

Voys collects information regarding visitor behaviour on our website. We track IP addresses to analyse trends, track movements of website users, and gather broad demographic information in order to improve our website. IP addresses will not be linked to personally identifiable information.

Cookies

Voys uses cookies to make your browsing experience more efficient, serve you with targeted information, and make sure you have the optimal ease of use when visiting our website.

A cookie is a small piece of data stored your computer, tablet, or smartphone’s browser. We use functional, analytical, and tracking cookies which provide us with information to improve the performance of our website and enhance the experience of its visitors. They also keep track of your surfing behaviour so that we can offer customised content and advertisements.

We employ an online marketing agency to help us with our online strategies. We have a processing contract with this agency in compliance with the legal standards of privacy for these kinds of services. In addition to this, it is possible that third parties could use cookies on our website, for instance, media or social media organisations.

You can enable or disable cookies by modifying the settings in your browser.

Google Analytics

Voys uses Google Analytics to collect information regarding how visitors use our website. This information includes details of the website where the visitor came to our website from and the total number of times a visitor has been to our website. You can read more about the Google Privacy Policy and the Google Analytics security and privacy principles by following the aforementioned links.

See, modify, or delete your personal data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to data processing by Voys or to object that we process your personal data. You also have the right to request that we send any personal information we stored from you.

In order for us to verify your identity, we kindly request that you enclose a copy of your official ID with your request. In this copy, please cross out any sensitive private information, such as your social security number,  passport photo, and the machine-readable zone. You can send any requests to hello@voys.de. We will respond as quickly as possible but within four weeks.

If your personal information changes or if you no longer wish to receive (part of) our services, please contact us via the aforementioned email address and we will update or remove your personal data.

Complaints

If you have any complaints about the way Voys uses your personal data or about the rights concerning your personal data, please contact our Data Protection Officer (DPO)/Datenschutzbeauftragten (see below). Alternatively, you have the right to lodge a complaint with a supervisory authority via https://www.datenschutz-berlin.de/

Protection of personal data

Your privacy is always of the utmost importance to us and as such your information is handled with care. We take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised modification of your data. If you have the impression that your data is not secure enough with us or if there are indications of data abuse, please contact us and also read the responsible disclosure rules on our website.

Cross border transfer

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. This can also be outside of the European Union (and the EER). In certain circumstances, we will make sure that appropriate technical and organisational measures will be taken to ensure a level of security appropriate to protect your personal data.  

Retention period

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained taking legal retention periods into account. At the end of the retention period, your personal data will be deleted or anonymized in such a way that your personal data can no longer be accessed or used.

Name and contact details DPO/ Datenschutzbeauftragten

Privacy1 B.V.
Datenschutzbeauftragter

Lübeckweg 2
9723 HE Groningen
The Netherlands
correspondence via: legal@voys.de

Contact us

If you have any questions regarding the information concerning privacy and personal information, please contact us at hello@voys.de or by letter at:

Voys Europe B.V.

Att. Legal department
Lübeckweg 2
9723 HE Groningen
The Netherlands