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Yealink

Written by Last updated: January 7, 2020

How to set up an Yealink

This page explains the settings for setting up a Yealink device. In order to set up the device properly, it is important to copy the data exactly as shown in these instructions.

Discover the device IP address

  • Go to the device’s menu.
  • Select Status.
  • Use a web browser to go to the telephone’s IP address, on a computer that’s connected to the same network as your telephone.
  • Log in using the user name ‘admin’ and the password ‘admin’.

VoIP account settings

  • Click on Account.
  • By Register name and User name, fill in the Account ID of your VoIP-account. To find this information, go to Freedom. Click on Admin and then on VoIP-account. Find the account ID after your VoIP-account.
  • By Password, fill in the password for your VoIP-account. In Freedom go to Admin and then to VoIP-account. On the right-hand side under filters change Show password to Yes, and apply. An extra column will appear on your screen with the password to your VoIP-account.
  • Transfer the settings shown on the screenshot below.
  • Click on Confirm.

Other settings

  • Click on Codec.
  • Make sure that PCMA (G711.a) is the only codec turned on.
  • Click on Confirm.
  • Click on Advanced.
  • Change the UDP Keep-alive Interval to 15 seconds and change ‘RPort’ to enabled.
  • Click on Confirm.
  • We advise that you split the local SIP port for each device. Go to the Settings tab and click on SIP to change this. The Local SIP port is dependant on your VoIP-account ID. If your account ID is 123400007, then fill in 5067. To get this number you take the last digits of your VoIP ID and add it to 5060. This way you get 5060+007=5067. Now each Local SIP port is unique which is better for your router.

Confirmation

Click on Confirm to enable these settings. You should see ‘registered’ under ‘Register status’.

Encrypted calling

It is possible to set up these phones for encrypted calling. If you are interested in this feature, please contact us for further information.

Can’t find it?

Prefer to speak to a colleague?

Just call our customer happiness team at 030 7262 10999, send an e-mail to support@voys.de or start a chat at the bottom right.

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